Privacy Policy

eMana is committed to protecting the privacy of your personal data. This policy explains how we collect, use, store and protect your information in accordance with the General Data Protection Regulation (GDPR).

We collect the following types of data:

Identification data

• First and last name
• Professional email address
• Phone number
• Company name
• Position in the company

Navigation data

• IP address
• Browser type
• Pages visited
• Visit duration
• Cookie data

Communication data

• Messages sent via our contact forms
• History of exchanges with our support

Your data is used for:

• Account management: Creation and management of your user account
• Service provision: Access to our email management solutions
• Communication: Response to your requests and customer support
• Service improvement: Usage analysis to improve our products
• Marketing: Sending information about our products and services (with your consent)
• Legal compliance: Compliance with our legal and regulatory obligations

We implement appropriate technical and organizational security measures to protect your data:

• Encryption: All sensitive data is encrypted in transit and at rest
• Access control: Access limited to authorized persons only
• Monitoring: Continuous monitoring of our systems
• Backup: Regular and secure backups
• Training: Awareness of our teams on data protection

Data retention: Your data is kept for the period necessary for the purposes for which it was collected, then archived or deleted in accordance with legal obligations.

In accordance with GDPR, you have the following rights:

• Right of access: Obtain a copy of your personal data
• Right of rectification: Correct your inaccurate or incomplete data
• Right to erasure: Request the deletion of your data
• Right to limitation: Limit the processing of your data
• Right to portability: Receive your data in a structured format
• Right to object: Object to the processing of your data
• Right to withdraw consent: Withdraw your consent at any time

To exercise these rights, contact us at: dpo@emana.io

You also have the right to lodge a complaint with the CNIL (French Data Protection Authority).